CUSTOMER CARE
At Eastsyde Collective, we are committed to providing excellent customer service. Our team is always available to answer any questions or concerns you may have. We pride ourselves on our communication and dedication to making sure our customers are happy with their purchases. We believe in sustainable edgy fashion, and we want to make sure you have the best experience shopping with us. Contact us for any assistance you may need.
Have any questions or concerns? We're here to help!
Contact us via email at eastsydecollective@gmail.com
or
give us a call at (647)223-7072.
We'll do our best to respond within 24 hours.
Thank you for choosing Eastsyde Collective!
RETURNS
At Eastsyde Collective, we want to make sure you are completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receiving it. Please contact us before returning any items, and we will provide you with further instructions.
FAQ
Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping costs may vary depending on your location. How do I return an item? To return an item, please contact us within 14 days of receiving your order. We will provide you with further instructions on how to return the item. What is your return policy? We accept returns within 14 days of receiving your order. The item must be in its original condition and packaging.
How do I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order. How can I contact your couriers? If you have any questions about your delivery, please contact us and we will provide you with the contact information for the courier handling your order. What are your delivery options? We offer standard and express shipping options. Shipping costs and delivery times may vary depending on your location.